Campaign terms & eligibility

1. The Westgate Shopping Mall Christmas 2026 Promotion will commence on 5th November 2026 and end on 31st January 2027. 2. Shoppers will be entitled to one unique code after they download the Westgate Shopping Mall App from Google store / Apple store and register their information for the Promotion on the relevant Campaign Tab. 3. Each unique code carries its owner's information: Name Email Address Mobile Number ID Number / Passport 4. Registration confirmation will be sent to the shoppers via email and/or mobile SMS. 5. Shoppers will be required to upload their receipts using the Westgate Shopping Mall App. The receipts must clearly show the store visited at Westgate Shopping Mall, amount spent, and date of purchase for validation. 6. A Valid / qualifying purchase worth Ksh.1,000 cumulative value made at Westgate Shopping Mall retail outlets is required to activate the Promotion. The following types of purchases are excluded from the Promotion:  Bank transactions  Forex Bureau transactions  Airtime Purchases  Purchase of Gift Vouchers  Payment of Bills  Payment of Parking 7. For every Ksh.1,000 spent cumulatively, 1 point will be earned to the unique code issued with the last amount during the Promotion rounded DOWN to the nearest thousand. 8. For Shoppers to confirm the points earned, they can check on the Westgate Shopping Mall App Christmas Promotion portal. 9. The Shopper must retain their proof of purchase (Machine printed receipt) to claim their prize. Handwritten receipts will not be accepted for participation in the Promotion. 10. Once a receipt is uploaded to the Westgate Shopping Mall App, it cannot be reused by any other party. If the same receipt is used by multiple parties, all those involved will be disqualified from the Promotion. 11. An assigned unique code can only be used once. 12. Every qualifying code with points assigned to it will automatically be entered into the Bi-weekly (every 2 weeks) Draws and the Grand Draw. 13. Bi-weekly (every 2 weeks) Draws will be held every second Friday at 12:00 noon during the Promotion Period. Each draw will include all qualifying codes with points earned up to the close of the respective draw period. 14. Bi-weekly (every 2 weeks) Draw dates and prizes will be announced on the Westgate Shopping Mall App and Westgate Shopping Mall social media pages. 15. Each Bi-weekly (every 2 weeks) Draw will be conducted at Westgate Shopping Mall in the presence of mall management and a representative from Nairobi City County Betting, Lotteries and Gaming. 16. Multiple purchases within the campaign period increase the shopper’s chances by earning more entries. 17. The Grand Prize shall consist of two (2) Business Class return air tickets to Europe aboard Brussels Airlines, courtesy of Lufthansa Group. The prize covers airfare only and excludes all other travel related expenses. 18. The Grand Draw will be conducted at 12 Noon on Friday 5th February 2027 at the end of the Promotion period, at Westgate Shopping Mall, in the presence of mall management, the public and a representative from Nairobi City County Betting, Lotteries and Gaming. 19. Entries for the Grand Draw will close at 12 Midnight on Sunday 31st January 2027. 20. A participant may win a prize in the Bi-weekly (every 2 weeks) Draw only Once during the Promotion. However, winning a Bi-weekly (every 2 weeks) Draw does not affect their eligibility to participate in the Grand Draw. 21. Winners of the Bi-weekly (every 2 weeks) Draws and the Grand Draw will be selected randomly from all eligible entries using an automated random selection system. Selection is RANDOM and UNPREDICTABLE over a 10 second selection process. 22. Any prizes won may not be exchanged or redeemed for cash. 23. Winners will be notified via telephone number +254 719557775, SMS and Email. 24. Winners will collect their prizes from the Westgate Management Office on the First Floor, providing a valid proof of purchase (Original receipt/s) and an original form of identification. 25. All prizes must be collected within 21 days from the winner notification date failing which there will be a re-draw to select a new winner. 26. Any prize not claimed by 5th April 2027 shall be handled in accordance with the applicable regulatory requirements, following consultation with the relevant Betting, Lotteries and Gaming regulatory authority. 27. Employees of Westgate Shopping Mall, its tenants (including shop assistants and staff), Althaus Services Limited, riders (delivery personnel), and members of their immediate families are not eligible to participate in the promotion. 28. By entering the draw, participants agree to the use of their names, images, likeness, and any other identifying information for promotional and marketing purposes by Westgate Shopping Mall and Althaus Services Limited, without any additional compensation. This includes, but is not limited to, use in social media, website content, print materials, and other promotional platforms. 29. The Management of Westgate Shopping Mall reserves the right to modify, suspend, or cancel the Promotion at any time due to unforeseen circumstances or if prize is no longer available. In such cases, reasonable notice will be provided where possible. 30. Failure to comply with the Terms and Conditions shall result in a participant’s disqualification in consultation with Nairobi City County Betting, Lotteries and Gaming.